We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your data when you use our website, make reservations, or interact with our services online or on-site.
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Mailing address
Payment details (processed securely via third-party providers)
Government-issued ID (for age and identity verification when applicable)
Booking & Usage Data
Reservation history
Preferences and special requests
On-site service usage (e.g., spa, restaurants, casino participation)
Technical Information
IP address
Device type and browser
Cookies and tracking technologies
Website interaction data (e.g., page views, clicks)
We use your data for the following purposes:
To manage bookings and reservations
To verify your identity and age
To process secure payments
To personalize your experience
To send booking confirmations and updates
To provide customer support
To improve our website and services
To comply with legal obligations and regulatory requirements
We do not sell your personal data. However, we may share it with:
Trusted service providers (e.g., payment processors, customer support tools)
Government or legal authorities, where required by law
Partners for promotional purposes, only with your consent
We use cookies to enhance your experience, analyze website traffic, and offer personalized content. You can manage your cookie preferences through your browser settings.
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. Payment transactions are encrypted and processed securely.
Depending on your location, you may have rights to:
Access your personal data
Correct or update inaccurate information
Request deletion of your data
Withdraw consent for certain data uses
Object to or restrict data processing
To exercise these rights, contact us using the details below.
We retain your personal data only as long as necessary for the purposes stated in this policy, or as required by applicable laws.
Our services are intended for individuals 18 years or older. We do not knowingly collect data from minors. If we become aware that we have collected information from a child, we will take immediate steps to delete it.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. We encourage you to review it regularly.
If you have any questions or concerns about this Privacy Policy or your data, please contact us.